The Sauna Place, a wellness retailer with about ten staff, used a Lindy assistant to answer phones after hours, qualify replies and book sales calls so marketing-generated leads stopped slipping away.
- First reported
- lindy.ai · 1 Jun 2025
- Added
- 13 Oct 2026
- Source checked
- 13 Oct 2026
What they did
The company had high call volume, uneven follow-up and nobody on the phones out of hours. One Lindy assistant now emails cold leads, reads and qualifies replies, puts sales calls on the right rep's calendar, and answers and routes calls 24 hours a day while flagging chances to offer add-ons.
What happened
The company says up to 55% of inbound calls became sales leads and the team saves 15 to 20 hours a week on chasing leads, calls and follow-ups, without new hires.
Keep in mind
Figures are self-reported on Lindy's own page, with no baseline or method. The page does not say what still needs a person or how call quality is checked.
Try it with your agent
Answer calls to <your business phone line> outside <your opening hours>. Greet callers as <business name>, answer common questions from <your FAQ or product sheet>, and collect name, number and what they need. If they want to buy or get a quote, book a call on <sales rep's calendar>. Send me a summary of every call each morning and flag anything urgent right away.
Replace the <angle brackets> with your own details.
Original source
lindy.aiVendor case studyPublished by the company that makes the agent. Read it as a claim.
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