The CIO of global technology services company LTM uses Microsoft 365 Copilot and its Researcher agent for strategic research, including assessing whether to replace an expensive software product.
- First reported
- news.microsoft.com · 9 Apr 2026
- Added
- 13 Oct 2026
- Source checked
- 13 Oct 2026
What they did
To evaluate replacing a costly software product, he asked Copilot for alternatives, a product comparison and a risk report. He also uses Researcher for market research, financial checks on potential vendors and choosing which case studies to present at an industry summit, writing detailed instructions in OneNote before handing work over.
What happened
He says Researcher means he rarely has to ask colleagues to pull research or slides for him, which they found disruptive.
Keep in mind
The article is a promotional Microsoft feature with no metrics, and it does not say what the vendor review concluded or how the research was fact-checked.
Try it with your agent
We are considering replacing <current software> because of <reason>. Research three to five alternatives, compare them on features, migration effort, vendor stability and support in <your region>, and write a two-page risk report covering what could go wrong in a switch and how to reduce it. List your sources and mark anything you could not verify.
Replace the <angle brackets> with your own details.
Original source
news.microsoft.comVendor case studyPublished by the company that makes the agent. Read it as a claim.
